PRIVACY POLICY
Last updated: August 4, 2026
Paulus Auto Care, formerly Kitsap Waterleak Repair, LLC (“Paulus Auto Care,” “we,” “us,” or “our”), respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit paulusautocare.com, contact us, request service, or communicate with us by email, phone, or text message.
INFORMATION WE COLLECT
We may collect information you provide, including your name, email address, phone number, vehicle year/make/model, service needs, appointment details, photographs, billing or payment-related information, and the contents of your communications with us.
We may also collect limited technical information automatically, such as IP address, browser type, device information, pages viewed, referring pages, cookies, analytics data, and information used by security or anti-spam tools such as reCAPTCHA.
HOW WE USE INFORMATION
We use information to respond to inquiries; diagnose, schedule, perform, and document vehicle services; provide estimates, invoices, receipts, appointment reminders, and service updates; maintain customer and vehicle records; improve our website and services; prevent fraud or misuse; comply with legal obligations; and protect our rights, customers, staff, and property.
TEXT MESSAGES
If you provide your mobile number and consent to receive text messages, we may send appointment reminders, service updates, estimate or invoice notices, and other communications related to your request or customer relationship. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out and HELP for help.
We do not sell or share mobile numbers, text-message opt-in data, or consent information with third parties for their own marketing or promotional purposes. We may share limited information with service providers only as needed to operate our messaging program, subject to appropriate confidentiality and data-protection obligations.
HOW WE SHARE INFORMATION
We may share information with trusted service providers that help us operate our business, such as website hosting, scheduling, customer-management, payment-processing, analytics, communications, accounting, security, and professional-adviser providers. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. We do not sell personal information.
COOKIES AND ANALYTICS
Our website and service providers may use cookies or similar technologies to operate the site, remember preferences, understand website use, and improve performance. You may limit cookies through your browser settings, although some site features may not function correctly.
DATA SECURITY AND RETENTION
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system can be guaranteed completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy, including service records, legal, accounting, warranty, dispute-resolution, and fraud-prevention needs.
YOUR CHOICES
You may ask us to update or correct your contact information, request information about the personal information we hold, or ask us to delete information when legally and operationally appropriate. You may unsubscribe from marketing emails using the link provided and opt out of text messages by replying STOP.
CHILDREN’S PRIVACY
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
THIRD-PARTY LINKS
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this policy.
CHANGES TO THIS POLICY
We may update this policy from time to time. The “Last updated” date above indicates the most recent revision.
CONTACT US
Paulus Auto Care
12800 Central Valley Road Northeast
Poulsbo, WA 98370
360-710-1972
info@kitsapwaterleakrepair.com